Privacy Policy

At AutoProAdvice, accessible from AutoProAdvice.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AutoProAdvice and how we use it.

We use third-party services to provide personalization and analytic services on this website. These services’ privacy policies are in effect and should be reviewed alongside this policy.

Definitions and Legal References

This Website (or this Application)
The property that enables the provision of the Service at autoproadvice.com.

Owner (or We)
AutoProAdvice.com – The natural person(s) or legal entity that provides this Website and/or the Service to Users.

User (or You)
The natural person or legal entity that uses this Website.

Service
The automotive advice and information service provided by this Website as described in these Terms and on this Website.

Personally Identifiable Information
Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, vehicle information, and automotive service history. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Data Controller
For the purposes of the GDPR (General Data Protection Regulation), refers to AutoProAdvice.com as the legal entity which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Owner and Data Controller

AutoProAdvice.com
Owner contact email: admin@autoproadvice.com

What Personally Identifiable Information is Collected?

We may collect basic user profile information from all of our Users. We collect the following additional information from our Users:

  • Name and email address
  • Phone number and mailing address
  • Vehicle information (make, model, year, VIN when provided)
  • Automotive service history and preferences
  • Social media profile information (when linked)
  • Information related to automotive advice requests and consultations

For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier, or information specific to your automotive needs and preferences.

For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.
  • Personal Data collected for automotive advice history and recommendations shall be retained to improve service quality and provide consistent advice.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after expiration of the retention period.

What Organizations are Collecting the Information?

In addition to our direct collection of information, our third-party service vendors (such as automotive service providers, parts suppliers, and payment processors) who may provide services through our platform may collect this information from our Users. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Users.

Detailed Information on Processing of Personal Data

Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests in automotive products and services.

Google AdSense (Google LLC)
Google AdSense is an advertising service provided by Google LLC. This service uses the DoubleClick Cookie, which tracks use of this Website and User behavior concerning ads, automotive products, and services offered.

Personal data processed: Cookies, Usage Data
Place of processing: United States – Privacy Policy – Opt-out

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior and automotive advice effectiveness.

Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC. Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Personal data processed: Cookies, Usage Data
Place of processing: United States – Privacy Policy – Opt-out

How Does the Website Use Personally Identifiable Information?

We use Personally Identifiable Information to:

  • Customize the Website and provide personalized automotive advice
  • Make appropriate service recommendations based on your vehicle and needs
  • Fulfill automotive consultation requests and connect you with qualified mechanics
  • Email Users about automotive tips, maintenance reminders, and service opportunities
  • Contact Users in response to specific automotive inquiries
  • Provide requested automotive information and advice
  • Improve our automotive advice algorithms and recommendation systems

We may also use your personal information for commercial purposes, as well as for complying with the law and defending our rights before competent authorities where our rights and interests are threatened or we suffer actual damage.

We will not use your personal information for different, unrelated, or incompatible purposes without notifying you.

With Whom May the Information Be Shared?

We may share Personally Identifiable Information and/or aggregated information about our Users, including automotive preferences and demographics, with our affiliated agencies and third-party vendors such as:

  • Automotive service providers and mechanics
  • Parts suppliers and automotive retailers
  • Insurance companies (with explicit consent)
  • Automotive manufacturers for warranty and recall purposes

We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

Behavioral Remarketing

AutoProAdvice uses remarketing services to advertise automotive products and services to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand your automotive interests.

These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service to:

  • Measure and analyze traffic and browsing activity related to automotive content
  • Show advertisements for automotive products and services relevant to your interests
  • Measure and analyze the performance of Our automotive advertising campaigns

You can opt-out of personalized advertising by:

  • The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
  • The EDAA’s opt-out platform: http://www.youronlinechoices.com/
  • The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
  • Enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android)

How is Personally Identifiable Information Stored?

Personally Identifiable Information collected by AutoProAdvice.com is securely stored using industry-standard encryption and security measures. The information is not accessible to third parties or employees of AutoProAdvice.com except for use as indicated above.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

What Options are Available to Users?

Users may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by:

  • Responding to emails as instructed with unsubscribe links
  • Emailing us at admin@autoproadvice.com
  • Using the contact form on our website

Are Cookies Used on the Website?

Yes, cookies are used for various purposes including:

  • Obtaining information about automotive preferences and services selected
  • Security purposes to protect our Users
  • Personalizing automotive advice and recommendations
  • Analyzing website usage and improving user experience

Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://autoproadvice.com, with the understanding that certain features may not function properly without cookies.

How Does AutoProAdvice.com Use Login Information?

AutoProAdvice.com uses login information, including IP addresses, ISPs, and browser types, to:

  • Analyze trends and administer the Website
  • Track User movement and usage patterns
  • Gather broad demographic information
  • Provide personalized automotive recommendations
  • Enhance security and prevent unauthorized access

GDPR Privacy Rights

If You are within the EU, You have the following rights:

  • Request access to Your Personal Data
  • Request correction of the Personal Data that We hold about You
  • Object to processing of Your Personal Data
  • Request erasure of Your Personal Data
  • Request the transfer of Your Personal Data
  • Withdraw Your consent for processing your Personal Data

Exercising Your GDPR Rights

You may exercise Your rights by contacting us at admin@autoproadvice.com. We will respond to your request as soon as possible, typically within 30 days.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data.

CCPA Privacy Rights

Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, IP address, online identifiers
  • Personal information: Contact details, automotive preferences, service history
  • Commercial information: Records of automotive services considered or obtained
  • Internet activity: Browsing history, interaction with automotive content
  • Geolocation data: General location for local service recommendations

Your Rights Under CCPA

California residents have the following rights:

  • Right to notice: Be informed about what personal information is collected
  • Right to request: Access to personal information we’ve collected about you
  • Right to opt-out: Direct us not to sell your personal information
  • Right to delete: Request deletion of your personal information
  • Right to non-discrimination: Not be discriminated against for exercising your rights

Exercising Your CCPA Rights

Contact us at admin@autoproadvice.com to exercise any of these rights. We will verify your identity before processing your request.

How Can Users Correct Inaccuracies?

Users may contact us to update or correct Personally Identifiable Information by emailing admin@autoproadvice.com.

Can Users Delete Their Information?

We provide Users with a mechanism to delete/deactivate Personally Identifiable Information by contacting us. Due to backups and legal requirements, complete deletion may not always be possible, but we will functionally delete the information and cease using it for any purpose.

User Rights Summary

Under data protection law, you have the following rights:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Changes to This Privacy Policy

We will notify our Users about changes to our privacy policy by posting such changes on the Website. If we make changes that might cause disclosure of Personally Identifiable Information that a User has previously requested not be disclosed, we will contact such User to allow them to prevent such disclosure.

Links to Other Websites

AutoProAdvice.com contains links to other automotive websites, service providers, and resources. Please note that when you click on these links, you are moving to another website with its own privacy policy. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Contact Information

If you have any questions about this Privacy Policy, please contact us: